In the past I have typically only made New Year’s resolutions that related to my personal or home life, e.g. diet, exercise, family game night, etc. I’ve been thinking a lot this year (that’s why it’s almost March and I’m still contemplating New Year’s resolutions) about making a work-related resolution. Certainly my family would like it if I made a resolution to work less and certainly my employer would like it if I made a resolution to work more. I don’t necessarily think that either one is going to happen!
What I have been trying to figure out is a way to work smarter, better and more efficiently while I’m at the hospital so that I can grow the business and not stay late or take work home with me. That way when I’m home, I’m focused on home and it’s almost the same as working less.
So, I would like to hear ideas from everyone on how to:
I’ve been contemplating things like the number of Paraprofessionals per Pet seen, customer service, quality medicine, advocating what’s best for the Pet, delegating, associate performance plans, reviews, average patient charges, etc. I haven’t come up with a solid resolution yet but maybe we can start a discussion that would help us all.