Monthly Archives: February 2010

Self Evaluation

Posted on by shawn m finch dvm

Self evaluation is important for veterinarians. We want to do the very best we can for our patients, clients, teammates and ourselves. You probably already evaluate yourself informally, as you go through your day, and perhaps on the drive home. … Continue reading

Let’s Get to the Root of the Problem — Compliance & Pet Dental Care?

Posted on by Patrick Shearer, BVMS, PhD

Oral disease affects 68% of cats and 78% of dogs over the age of three years. Because it’s a common disease with a big potential impact on the Pet-family bond, the BARK team has spent a lot of time researching … Continue reading

Defusing High-Stress Situations When Dealing with Clients

Posted on by Brenda Shropshire

Walking into an emotionally charged, stressful situation, especially one you are not prepared for, is not something anyone would volunteer to do, even if your communication-style is up there with the likes of Dr. Phil. And yet, that is exactly … Continue reading

That’s not my job!

Posted on by Jeffrey Mills DVM

Few things annoy me more than the phrase, “That’s not my job.” Although I like for my team to have well-defined job descriptions, more than that, I like for them to see the big picture: that we’re all on the … Continue reading