Author Archives: Jeffrey Mills DVM

About Jeffrey Mills DVM

Jeffrey Mills, DVM, graduated from Purdue University School of Veterinary Medicine in 1998. He joined Banfield in 2004 and is currently a charter owner in Southwest Louisville. He is also associate editor for the Journal of Exotic Pet Medicine and is involved in box turtle and opossum rehabilitation. He lives with his wife, Vashti; three children, Nick, Kirsten and Lilly; five cats; three dogs; three doves; a lovebird and a hairless rat. ← Older posts

From the Ground Up: Taking Control of Our Profession

Posted on by Jeffrey Mills DVM

Thoughts on Using the AVMA 20/20 Vision Commision Report to Change and Support our Profession I recently read an article on VIN discussing 11 different areas of change that are occurring in the veterinary profession and within the AVMA itself.  … Continue reading

Thoughts on the Use of Potassium Iodide in Pets

Posted on by Jeffrey Mills DVM

The tragedy in Japan, with the leaks from the nuclear reactors, has a lot of people worried about how far the radiation will drift and how the drift might affect people and their pets in the United States.  Especially on … Continue reading

It’s Not Too Late to Finish Those Ever-So-Important Annual Reviews: Part 2

Posted on by Jeffrey Mills DVM

Last month we discussed the importance of annual performance reviews. In this blog, we’ll talk about the key things you should address during your reviews.  They should include: Specific examples of the associate’s  strengths, e.g., it’s meaningful to say “the … Continue reading

It’s not too late to finish those ever-so-important annual reviews: Part 1

Posted on by Jeffrey Mills DVM

It’s still very early in the new year, so if you haven’t finished your teams’ annual reviews, it’s not too late!  This process is typically not considered fun and exciting for anyone.  In fact, most people dread them.  The person … Continue reading

Ways to Give Back to the Profession

Posted on by Jeffrey Mills DVM

We often think about ways that we can give to our community, friends, family, co-workers, and clients, but I’d like us to take a few minutes and think about ways that we can give back to our profession.  Being a … Continue reading

Bridging the Generation Gap

Posted on by Jeffrey Mills DVM

I work in a practice group that employs many different veterinarians with different backgrounds. I graduated from school in 1998, another veterinarian graduated in 2008 and a relief vet we use is working on becoming board-certified in internal medicine. With … Continue reading

That’s not my job!

Posted on by Jeffrey Mills DVM

Few things annoy me more than the phrase, “That’s not my job.” Although I like for my team to have well-defined job descriptions, more than that, I like for them to see the big picture: that we’re all on the … Continue reading

The Importance of First Impressions

Posted on by Jeffrey Mills DVM

Several weeks ago, I showed up early at the hospital on my “day off” for some paperwork. I first noticed that the rest of the hospital also seemed to be closed when operating hours had already started. All of the … Continue reading

Importance of Good Communication

Posted on by Jeffrey Mills DVM

When dealing with clients, each of us brings our personal experience and background to the exam room. My most successful classmates were those who could adjust their mannerisms, word choice and overall style of communication to fit the client’s comfort … Continue reading

Balancing Act — Leader and Team Member, Part II

Posted on by Jeffrey Mills DVM

Last week I talked about doctors, whether they are the owner or not, having to balance their role as leader in the team with their role as a member of the team. This week, I’m continuing the blog on the … Continue reading

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