I remember when I learned that most veterinary technicians will only stay in the profession for 5-7 years, and the disbelief at how short this time period was. Why would people leave a profession that offers so much satisfaction? After working at several clinics, and with a variety of people I’ve learned that technicians leave seeking other things like benefits, or compensation, or something even as simple as being appreciated for everything we are capable of as individuals.

The veterinary industry is starting to realize everything that a capable veterinary technician has to offer, and rumblings have been happening for the past several years on how to better leverage the entire veterinary health care team – not just the veterinarians. It is truly an exciting time to be in the veterinary field, and especially to be a technician as we are being given an opportunity to pave our own path as we are being given additional responsibility and additional career paths such as specialty practices, consultants, corporate practice, education, etc.  The fact that we have to remember is that we do owe it to ourselves to ask for more, and to continue to push not only ourselves but also push the entire veterinary field to grow.

With increased responsibility in the hospital, recognition within the industry and our collective effort to push the profession to the next level, veterinary technician can be a career with long-term staying power.

Below, we listed a few of the highlights from our research, followed by a few questions to facilitate a discussion on these key findings.  Tell us what you think, share your experiences, or let us know what questions you have and want to see answered concerning this growing epidemic.

From an exhaustive literature review on canine, feline and human overweight/obesity:

• Prevalence estimates of canine and feline obesity vary widely; between 22 to 44% in dogs and between 19 to 52% in cats. The prevalence of human obesity amongst adults doubled between 1980 and 2004
• The nature of the human-animal bond is very important. Dogs and cats are more likely to be of normal weight if owners use play as a reward instead of food and owners as overweight or obese cats and dogs tend to over-humanize their pets or use food as a substitute for affection

Study Results: Key factors associated with diagnosis of overweight or obesity in dogs and cats, from a study by the BARK team -

• Dogs are more likely to be diagnosed with overweight or obesity if they are female or neutered, or one of the following breeds: Labrador retriever, chihuahua, golden retriever, dachshund, beagle, pug, spaniel (both cocker spaniels and other spaniels), Yorkshire terrier, pomeranian, miniature pinshcer, jack russell terrier or pit bull breeds.
• Medium and small breed dogs were more likely to be overweight or obese than large breed dogs.
• Cats are more likely to be diagnosed with overweight or obesity if they are male or neutered. Mature adult cats (3-10 years of age) were more likely to be overweight or obese than young adult cats
• Cats that are of persian breed are less likely to be diagnosed as overweight or obese
• Dogs and cats with a greater number of hospital visits were less likely to be overweight or obese than dogs and cats with fewer visits (i.e., see their vet more often)

Significant findings from the Critically Appraised Topic (CAT) that researched the effectiveness of exercise and its role when treating overweight/obesity in both dogs and cats:

Overall finding: There is some evidence that exercise has a positive influence on the weight of dogs and cats, but there is limited evidence about the exact efficacy and the specific benefits are uncertain.

• The effectiveness of exercise and its role when treating overweight/obesity in dogs and cats is understudied. 
• Several recent studies have shown promising advances in the ability to accurately record physical activity in dogs using accelerometers and/or pedometers.  These developments will facilitate research into whether physical activity, either alone or as part of a weight loss program, is a beneficial exercise strategy for dogs and cats.

The results of these studies raised a number of questions for us and we’d love to have your input:

• There are a lot of explanations for the wide range of prevalence estimates and we feel that obesity is under diagnosed – how do you think we can address the under-diagnosis of overweight and obesity?
•  Since prevention and/or maintenance of this disease largely deals with the owner’s own behaviors (e.g., controlled feeding, limited treats, daily exercise, etc.), what strategies do you use to address and manage the issue?
• As a veterinarian, do you communicate risk to educate your clients?  What tactics do you use to help make them better informed decision makers, that may help modify their behaviors?
• As a veterinarian, do you think using accelerometers and/or pedometers could be a useful element in a weight loss program?  If they were readily available, would you use them?

 The quarterly white paper on this topic is now available – subscribe today and receive your issue!  The CAT will appear in the Aug./Sept. issue of the Banfield Journal.

If you’d like to subscribe to the Banfield Applied Research and Knowledge (BARK) quarterly white paper, email us at bark@banfield.net and include SUBSCRIBE in the subject line.

Dogs on the Banfield Optimum Wellness Plans, boxers, Australian shepherds and dogs with gastroenteritis, diabetes mellitus, full anal sacs and cardiac disease were less likely to be diagnosed as overweight or obese.

Many of the risk factors identified in the BARK studies are consistent with findings of studies published in peer-reviewed journals. Other risk factors identified in these studies include, endocrine dysfunction (hypothyroidism and hyperadrenocorticism), infection-related obesity, and pancreatitis.

We are currently in the process of analyzing risk factors for feline obesity, but some risk factors that have been published in peer-reviewed journals include breed (Domestic shorthair, Domestic longhair, Domestic medium hair, Mixed and Manx), neutering, age, being male and certain diseases (urinary tract disease, diabetes mellitus, neoplasia, oral disease or dermatopathy).

Factors that we weren’t able to analyze in the BARK studies, due to limitations of our database, include demographic factors and aspects of the human-animal bond. The peer-reviewed literature that has examined these factors is quite interesting – basically, people often use food or treats as a substitute for affection and this contributes to the development of obesity.

According to Dr. Denise Elliott, a board-certified specialist in nutrition, “In addition to the daily diet, it is quite often all the little extras, especially those ones that we give to our Pets to appease our own guilt (home late from work, too busy to play ball, etc.), that really provide the excess calories in our Pets’ diet.”

We asked the following questions last month and would like to ask you again:

1. As a veterinarian, how are you addressing this epidemic in your clinic and how do you think we can address the under-diagnosis of overweight and obesity? 
2. What questions do you have and want to see answered regarding this health topic? 
3. How do you educate clients on the prevention of overweight/obesity in their Pets? 

In the meantime, look for more updates coming soon!  The quarterly white paper on this topic will be available to subscribers next month!

If you’d like to subscribe to the Banfield Applied Research and Knowledge (BARK) quarterly white paper, email us at bark@banfield.net and include SUBSCRIBE in the subject line.

 In the past, this phenomenon has worked out really well for veterinarians. Chances were that you would end up learning from and working with veterinarians who were just like you. As it turns out, according to the Myers-Briggs or Keirsey personality theorists, most veterinarians have traditionally fallen under the ISTJ/ESTJ categories.  A larger majority are ISTJs, who tend to be introverted, data-loving, logical decision-making, list-checkers.  There might be an occasional ESTJ – an outgoing, data-loving, logical decision-making, list checker.  The ESTJs tend to be more comfortable in the exam room with clients and buddying up to the team while the more introverted ISTJ might prefer to unwind in the peace and quiet of the surgery suite. Because of the fundamental similarities in vets personalities, potential communicative conflict only occurred with clients because all veterinarians thought the same or nearly the same way.

Nowadays, not only do you have to deal with significant generational and gender differences working with other veterinarians, but you’ll have to learn to deal with “different” personalities on your side of the table as well. The fundamental personality of veterinarians is shifting to ESFJ/ISFJ. A recent study in the Journal of Veterinary Medical Education shows evidence of a significant shift in veterinarian student personality from 2004 to 2007 (click here to read a related article).  Move over logical decision-maker, there is a new vet in town. The ESFJ/ISFJ is influenced more by feelings than logic. “What?!” You say. That’s right, these new vets use their values and client’s feelings to help make decisions. I’m with you E/ISTJs, “Who does that?!”

So, what will this new veterinarian add to the profession? E/ISFJ vets are more suited towards communications and relationship-building. This paired with more E/ISFJs in the general population will certainly lead to improved relationships with Pet owners. Understand that although they might value individuals over systems and data, that does not mean they are lacking in knowledge and skill.

What if you are one of these new-fangled veterinarians? Know that you add value in empathizing with others and addressing the emotional impact of a Pet’s health. Still, your logical decision-making colleagues might help you out when feelings need to be pushed to the side to make a decision. But, don’t mistake their focus on facts and figures for a lack of caring.  

The bottom line is that people are different; not right or wrong or good or bad, just different. There is a lot of evidence that mere diversity in the workplace adds value. Different perspectives provide new ideas and improved problem-solving. Understand that differences are a part of our world and the more we can understand and acknowledge these differences (maybe laugh about them a little), the better for our own work experience, our practices, and the care of the Pets we see each day.

1. Introduce yourself with confidence with a warm, friendly smile and always use soft, calm speech.  If you approach a client with overpowering, firm speech then they will tend to back off and not trust you. Trust is the key to keeping a client’s nerves at ease.
2. Talk to your nervous client like you would talk to a good friend. Make them feel at ease and allow them to approach you with what is really making them nervous. If they don’t tell you, then ask them directly what is making them most concerned about the situation. I would stay away from mentioning “being nervous” because nobody really wants to be called nervous, use the words concerned or worried.
3. Address the issue that concerns them most first. A nervous client wants to know or wants an answer right away. If this isn’t possible then explain why it is not, and what you will do to find that answer as quickly as possible.
4. Assure them that their Pet is in good hands.  It’s amazing what these words will do.
5. Assure them that they aren’t the only one to go through this. Tell them it’s ok to be concerned, for this is a sign of a good Pet parent. I sometimes tell them a story about myself going through a similar situation and how I felt.
6. Make sure that you keep them super- informed of what is going on with their Pet.  A couple of hours can feel like 24 to a nervous client.
7. Nervous clients can quickly escalate to irate clients if they aren’t getting the outcome that they expected. Always explain all possible outcomes before they occur to avoid this.  Don’t sugar coat things just because the client is nervous – be honest and direct with the client’s concerns.  The worst possible scenario CAN happen.
8. And most importantly – do NOT get nervous yourself – this will make clients even more uneasy. I would be wide-eyed nervous if I had a fidgety, squirrely doctor talking to me about my precious little Pet.

Veterinary technician careers have expanded into many areas.  The government, private veterinary sector and various other industries have started to realize the huge knowledge base and skill set technicians have.  Veterinary technicians are hired in research, USDA/government, public health, animal control, zoos, wildlife centers, shelter/humane societies, meat packing plants, 4-H/FFA/Agricultural, herd health and production, artificial insemination labs and facilities, rehabilitation (human and animal), human/animal bond therapy, animal behavior, nutrition positions and the list goes on and on.

The question of whether or not veterinary technology positions are recession proof for your career goals can depend greatly on many things.  There is a need for credentialed veterinary technicians in many areas of the profession as mentioned previously.  Yes, the most obvious vet tech needs are in the food animal industry and in certain geographic areas, but there is still much opportunity in general practice as well. Just check out Banfield’s career page for evidence! This is great news for those individuals who have their hearts in their work and love the profession and what they do.  

Credentialed vet techs can add enormous value to the practices they work for.  By completing an AVMA accredited veterinary technology program and passing the Veterinary Technician National Exam, credentialed vet techs prove that they have the ability to perform lab work, assist in surgery, educate and relate to clients, take radiographs, do dental work and more! This gives veterinarians and hospital managers an advantage in hiring credentialed vet techs, since they have an almost guaranteed knowledge base and skill set.  Having this education can also give clients a sense of security knowing that their Pets are being taken care of by someone who has been formally educated in caring for Pets.

Clients have changed throughout the years. They are not just dependent on animals as a means for making a living, etc. Animals are a part of our families. Although some of the greatest need for credentialed vet techs is in large-animal practice, the growing popularity of Pets ensures that credentialed vet techs can find a career in small-animal practice. We depend on Pets to be there for us when we get home, when we are afraid, when we are alone.  Some of us depend on them for us to succeed in this world as being our eyes, our ears, our guardian angels.  Others depend on them as their partners at work (police dogs, search and rescue dogs, research animals, etc).  They are always there for us when we need them and because of these reasons and many more, we want to do everything we can do to make them happy, keep them safe and healthy, and be able to go that extra mile in times when they are sick, getting older or in times of need (broken bones, etc).  These things do not go away with the recession and neither does the compassion and love we have for our animals and Pets.

The veterinary technician career recession proof?  I say yes it is about as close as you can get!

That’s where my mentor doctor came in. My mentor encouraged me to use all the skills that school had equipped me with while adding in her dose of real-world practical experience. Whether I had questions about something crucial or trivial—she was there. When I was having a minor panic attack in surgery—she was there. And when I needed someone to reassure me that I was giving the right dose of a medication—she was still there. Not only was my mentor doctor there to help guide me when I needed advice, but she helped build my confidence and set me on the path to becoming a great doctor.

Looking back, I realize now how crucial my mentor was in those early days. I thought I had all the answers, but I didn’t.  I’m really glad that Banfield’s Mentorship Program afforded me such a great mentor to answer all my questions and help ease my transition during my first few months as a practitioner.

Over the next few months, the BARK team will focus on the on the topic of Pet overweight and obesity.  They will be conducting additional research on this health topic by evaluating trends and identifying risk factors associated with Pet obesity.  Their aim is to use the findings to better equip doctors with concise, succinct reports that enhance risk communication with their clients.  Since the goal of evidence-based medicine is to enhance clinical expertise in concert with consideration of patient needs and client circumstances, the BARK team will develop evidence-based tools to provide to Banfield hospital associates. For instance, client talking points will be written to incorporate evidence that PetNurses can use to educate clients on the dangers of having an overweight Pet. To integrate with the rest of the veterinary community, this research initiative will also include publishing a Critically Appraised Topic (CAT) report, an exhaustive literature review (quarterly white paper) and results from these studies will appear in future blog postings on this site.

As a veterinarian, how are you addressing this epidemic in your clinic and how do you think we can address the under-diagnosis of overweight and obesity?  What questions do you have and want to see answered regarding this health topic?  How do you educate clients on the prevention of overweight/obesity in their Pets?  Post your inquiries here and we may pick yours to answer by leveraging our nationwide medical e-record database.

If you’d like to subscribe to the Banfield Applied Research and Knowledge (BARK) quarterly white paper, email us at bark@banfield.net and include SUBSCRIBE in the subject line.

1. Burkholder, W.J. and P.W. Toll, Obesity, in Small Animal Clinical Nutrition,4th edition, M.S. Hand, C.D. Thatcher, R.L. Reimillard, P. Roudebush, M.L. Morris, and B.J. Novotny, Editors. 2000, Mark Morris Institute: Topeka, KS. p. 401–430.
2. Hill, R.C., Conference on “Multidisciplinary approaches to nutritional problems”. Symposium on “Nutrition and health”. Nutritional therapies to improve health: lessons from companion animals. Proceedings of the Nutrition Society, 2009. 68(1): p. 98-102.
3. McGreevy, P.D., et al., Prevalence of obesity in dogs examined by Australian veterinary practices and the risk factors involved. Veterinary Record, 2005. 156(22): p. 695-702.
4. Lund, E., et al., Prevalence and risk factors for obesity in adult dogs from private US veterinary practices. International Journal of Applied Research in Veterinary Medicine, 2006. 4(2): p. 177-186.
5. Lund, E., et al., Prevalence and risk factors for obesity in adult cats from private US veterinary practices. International Journal of Applied Research in Veterinary Medicine, 2005. 3(2): p. 88-96.
6. German, A.J., The growing problem of obesity in dogs and cats. Journal of Nutrition, 2006. 136(7 Suppl): p. 1940S-1946S.

The rat’s name was Newt and her owners loved her. I personally have never loved a rat, so this was all new to me.  We’d initially seen her for an abscess on her face.  I can’t tell you for certain what we actually diagnosed for Newt, but I know at one point we discussed an eye infection.  I can tell you that an eye infection does not make a rat cuter.  We eventually had to remove the eye in surgery.  I can also tell you with great certainty that a hairless rat does not get cuter when you remove an eye.

We had issues with keeping Newt warm post surgery.  I remember one of our PetNurses, Lesley, who isn’t particularly fond of rats, carrying Newt around the clinic tucked up next to a rubber glove full of warm water.  Again, this did nothing for the “cuteness” of Newt.  I found the whole thing strange.  Why so much effort for a rat?

Two surgeries and a lot of love didn’t do the trick and in the end the infection got the best of Newt.  I remember being astonished by the great lengths everyone was going to, just to save this one hairless, scarred little rat.  At one point, Newt’s parents even fashioned an Elizabethan collar out of a pop bottle in an attempt to keep Newt from ripping out her stitches.  That’s dedication.  I remember hearing the sadness in Newt’s parent’s voices when they called to tell us that she had passed.  They were grieving deeply.  It was right around that moment that I finally got it.  Newt wasn’t just a hairless, scarred rat to them, or maybe she was, but it didn’t matter.  She was family.  They cared about her and loved her, so when she needed help they provided all they could for her.  And so I learned something that October.  Treating Pets like family means all Pets, even the not-so-cute ones.  Because one man’s rat is another man’s Newt.

I personally feel very passionate about the career of veterinary technician – and I know that with the right training and development opportunities, veterinary technicians will be empowered to invest in themselves and the career they’ve chosen.  At NAVTA Annual Conference there will be courses aimed to help vet techs at any stage of their career to develop professional and leadership skills, and to expand their career options.  (Note: This does not replace traditional lab CE at local and national conferences.)

Here’s just a few of the exciting new features that I’m looking forward to at this year’s NAVTA conference: 

• Speakers Skip Lineberg & Emily Bennington will be teaming up to teach one session on making the right first impressions– and attendees will receive a copy of their new book “Effective Immediately: How to Fit In, Stand Out, and Move Up at Your First Real Job”
• Aundray Collins, professional image consultant, will be on-hand to answer questions, and one lucky attendee will win a consultation & “attire makeover” valued at $250
• Stan Krejci will guide participants, via a multifaceted and personal approach, through positioning yourself on a board of your peers, focusing on effectively working toward common goals

Whether you plan to spend your career in a veterinary clinic, move into sales, education or various leadership roles within the field of veterinary medicine (i.e. serve on a local board, found a specialty group, support a non-profit, etc.), it’s important to you, the profession, and the Pets in your care to stay fresh on your skills. Looking forward to meeting you at this year’s conference!

The 2010 NAVTA conference is November 12-14, 2010.  For more details or to register, visit http://www.navta.net/index.php?pr=Annual_Conference.