Banfield is a proud and long-standing sponsor of the student Veterinary Business Management Association (VBMA). The VBMA is a student-driven organization dedicated to advancing the profession through increasing business knowledge, creating networking opportunities, and empowering students to achieve their personal … Continue reading
In regards to compassion fatigue, Our teams may become dispirited and increasingly cynical at work, make clinical errors, lose a respectful stance towards their clients and patients, and contribute to a toxic work environment. ~ Mathieu, 2007 When we have … Continue reading
Sami was a flea ridden, parasite infested, malnourished kitten when I adopted her in the summer of 1995. With good preventive care and good nutrition she grew into a beautiful cat with a sleek, soft coat and a tendency to … Continue reading
Early in my marriage my wife pointed out something I hadn’t realized at the time. When I’m talking about work-related issues I have a “doctor voice.” There are distinct volume, tonal, and speech pattern changes that I have unconsciously developed … Continue reading
The way in which veterinary professionals communicate with clients can influence patient care, positively or negatively (e.g., satisfaction, adherence to recommendations, etc.). Evidence suggests that great communicators have stronger veterinarian-client-patient relationships than poorer communicators. That is why we are continuously … Continue reading
Like many of you in the veterinary profession, I can recall when I decided that I wanted to be a Certified Veterinary Technician. Growing up, I loved all animals and I was successful in acquiring many of the strays in … Continue reading
We’d love to hear your thoughts and feedback on The Wagging Tail Blog. Please click the link below to take an anonymous readership survey (it’ll only take a few minutes!): Wagging Tail Blog Readership Survey Thanks in advance. Your feedback … Continue reading