Self evaluation is important for veterinarians. We want to do the very best we can for our patients, clients, teammates and ourselves. You probably already evaluate yourself informally, as you go through your day, and perhaps on the drive home. … Continue reading
Walking into an emotionally charged, stressful situation, especially one you are not prepared for, is not something anyone would volunteer to do, even if your communication-style is up there with the likes of Dr. Phil. And yet, that is exactly … Continue reading
Few things annoy me more than the phrase, “That’s not my job.” Although I like for my team to have well-defined job descriptions, more than that, I like for them to see the big picture: that we’re all on the … Continue reading
We all have disagreements in the work place, and disagreements can become conflicts that interfere with our ability to accomplish our work when emotions become involved. These emotions often stem from primitive feelings of fight or flight and that is … Continue reading
Do veterinarians practice evidence-based veterinary medicine? In the human medical profession, evidence-based medicine (EBM) has become established and clinicians have accessible EBM tools to support clinical decision-making. What exactly does EBM mean to a practitioner? EBM is the conscientious and … Continue reading
No way around it. If you’re part of the workforce, occasional disagreements and problems between co-workers are inevitable. And although differences of opinion will always be a part of human interactions, we know that the more effectively we can communicate … Continue reading
Several weeks ago, I showed up early at the hospital on my “day off” for some paperwork. I first noticed that the rest of the hospital also seemed to be closed when operating hours had already started. All of the … Continue reading
Want your paraprofessionals to be the best they can be? A good technician, receptionist or office manager is extremely valuable. Where can you get one, or how can you develop one? The latter question is more important. Everyone has great … Continue reading
“Holiday Puppies” are a common present at Hanukah or Christmas. Shelters routinely brace for the surrender of these dogs a few months later. And while dogs are relinquished for a variety of reasons, one of the most preventable is “behavioral … Continue reading
No question about it — these are trying financial times. Fortunately, the stature of the family pet has never been higher, and more than 80 percent of pet owners DO NOT intend to spend less on their four-legged family member … Continue reading