When people go to work, they shouldn’t have to leave their hearts at home. ~ Betty Bender The truth is, we spend much of our life at work, doing our job. The satisfaction we gain from that job determines in … Continue reading
Summer 2011: This summer was the second go-around with the Student Jobs Program. I stayed on throughout the year with my hospital and was able to work throughout school and improve even more on my clinical skills. However, this summer … Continue reading
Professionalism is defined as “the conduct, aims or qualities that characterize or mark a profession or professional person.” It is one of the most important qualities that in individual can possess in any career field. With all of the states … Continue reading
Summer of 2010: This was my first time working for a Banfield hospital, and I was very excited to be involved with the Student Job Program. I had gained a wide variety of experience in my undergraduate years; however, there … Continue reading
Early in my marriage my wife pointed out something I hadn’t realized at the time. When I’m talking about work-related issues I have a “doctor voice.” There are distinct volume, tonal, and speech pattern changes that I have unconsciously developed … Continue reading
The way in which veterinary professionals communicate with clients can influence patient care, positively or negatively (e.g., satisfaction, adherence to recommendations, etc.). Evidence suggests that great communicators have stronger veterinarian-client-patient relationships than poorer communicators. That is why we are continuously … Continue reading
With the publication of the first Banfield State of Pet Health report this spring, we’ve been thinking about the results and what they mean for pets and disease prevention – now and in the future. One of the most compelling … Continue reading
Banfield Pet Hospital has the unprecedented ability to collect data from thousands of patients over several years. The recent report, “The State of Pet Health” was a publication of such data. Dr. Jeffrey Klausner, Chief Medical Officer of Banfield, was … Continue reading
I wear many hats these days. There are my mom days, my practice days, and my research days. Often these different roles intersect at a point in time. Last week, my standard poodle Toby went to the hospital for an … Continue reading
Like many of you in the veterinary profession, I can recall when I decided that I wanted to be a Certified Veterinary Technician. Growing up, I loved all animals and I was successful in acquiring many of the strays in … Continue reading